Worked in an advisory role for 3M from 1983 - 1991 to refine new product ideas designed for body shops.
Cultivated a working environment where staff is empowered to set their own goals and increase productivity.
Made in house vehicle loaner and rental vehicles available saving clients time and energy.
Engineered a high tech software program to streamline operations and interface with collision repair customers.
Designed the company building and parking lot to be extremely customer friendly and easy to navigate.
Developed a Referral Bonus Program to encourage happy customer referrals and loyalty. Learn More
Developed a highly optimized facility layout for Crash1 to increase employee productivity and minimize billable time.
Developed innovative methods of cleaning paint guns to reduce toxic waste and unnecessary expense.
Maintained a reputation of industry knowledge and experience consulting with other collision repair shops across the region.