Made in house vehicle loaner and rental vehicles available saving clients time and energy.
Developed innovative methods of cleaning paint guns to reduce toxic waste and unnecessary expense.
Developed a Referral Bonus Program to encourage happy customer referrals and loyalty. Learn More
Developed a highly optimized facility layout for Crash1 to increase employee productivity and minimize billable time.
Designed the company building and parking lot to be extremely customer friendly and easy to navigate.
Maintained a reputation of industry knowledge and experience consulting with other collision repair shops across the region.
Engineered a high tech software program to streamline operations and interface with collision repair customers.
Cultivated a working environment where staff is empowered to set their own goals and increase productivity.
Worked in an advisory role for 3M from 1983 - 1991 to refine new product ideas designed for body shops.